Who We Help

The usual signals are practical rather than medical: a fall, unopened mail piling up, weight loss, missed medication, or new dents in the car that nobody can explain.

If you are already asking the question, it is usually time for an assessment at least. The in-home assessment is free and carries no obligation, and an RN will sometimes tell you the need is smaller than you feared. That answer is worth having too.

Expect it, and do not treat it as the final answer. The resistance is almost always about independence rather than about the caregiver.

Starting small works where starting big fails. A few four-hour shifts a week framed around the house, the cooking or the driving gets accepted where personal care would be refused outright. Most clients who resist at the start accept more hours within a month or two, once the person is familiar.

No. Most clients are older adults, but we also serve adults recovering from surgery, injury or stroke, and younger adults with conditions requiring skilled nursing at home.

The care plan is built around the condition and the household rather than the age. A 40-year-old recovering from a brain injury and an 85-year-old with dementia need different caregivers, different hours and a different daily rhythm.

The plan changes with the need. Many families begin with a few shifts a week and move to daily or around-the-clock care over months or years.

Because we provide both private duty and Medicare-certified home health, and because we provide shift care around the clock, you do not have to change agencies as the need grows. The care plan is reviewed by an RN and adjusted, not fixed at signing.

An RN meets the client at home first, then we match on care needs, schedule and personality fit. We keep the same caregivers on a case wherever scheduling allows.

If the match is not right, say so early and we will change it. Consistency matters clinically as well as socially, so a caregiver who does not fit is worth replacing in week one rather than tolerating for three months.

Nothing. The in-home assessment by a nurse is free, with no obligation, and private duty care needs no physician order to begin.

If care does start, it is billed hourly at $30 to $40 depending on the level of care, including nights and weekends, with a four-hour minimum on any day care is scheduled. The assessment is also where we go through long-term care insurance and VA Aid and Attendance. We are a private pay agency and do not bill Florida Medicaid.

Palm Beach and Broward from our Boynton Beach office, and Martin, St. Lucie and Indian River from our Port St. Lucie office. Care can start within 24 hours.

Both offices are licensed by the Florida Agency for Health Care Administration, Medicare certified and ACHC accredited. Calls route to one intake team, so you will not be transferred between branches to get an answer.